Resident Response Center
Last item for navigation

RRC


RRC
The Resident Response Center (RRC) is the City’s "one-stop" office for information or assistance related to the services that City government provides. The RRC is committed to listening to our constituents’ concerns, solving their problems, and improving the quality of life for all Jersey City residents.

The RRC can link residents to local resources, services, information, or City departments that assist a wide variety of needs. When contacting the RRC, representatives will record questions, requests, or concerns to forward them to the right department for follow-up. All records are stored in our Online Help Center database for easy tracking and to ensure every issue is resolved.

 Additionally, we believe that our residents are our eyes and ears in the community and will guide us to where our attention is needed. We rely on our residents to notify the City of public nuisances, safety concerns, and potential code violations.

RRC

 The RRC encourages constituents to utilize SeeClickFix, a tool that helps residents easily report broken sidewalks, strewn litter or essentially any issue that may affect the quality of life where you live right from their computer or phone.


The Resident Response Center's hours of operation are
Monday-Friday
9:00am-6:00pm

Stay informed with the latest in news, updates, newsletters, and more!

CLICK HERE TO STAY INFORMED!



SeeClickFix

 

SEE CLICK FIX

Department Contact Info

  • phone(201) 547-4900
  • fax(201) 547-5749
  • 280 Grove Street, Basement
    Jersey City, NJ 07302
    Directions

    4 Jackson Square (aka 39 Kearney Ave)
    Jersey City, NJ 07305
    Directions
    RRC Staff










    Resident Response Center staff at the 2019 Mayor's Annual Holiday Toy Drive 
    organized and hosted by the Jersey City Resident Response Center and Mayor's Office.

  • Directions
  • Search